Blue Surge Marketing Agency

General Questions 7

• What does Blue Surge Marketing Agency do?
• How can I set up a marketing consultation?
• Can you give me feedback and audit my website?
• How does Blue Surge approach client confidentiality?
• What if I want to cancel my project?

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Costs, Contracts & Commitments 8

• What are your rates?
• What payment methods do you accept?
• Is there a fee for requests outside the scope of work or budget?
• What are the collections costs?
• How are invoices sent?

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Performance: Measurement, Results and ROI 0

Website Design 5

• How much does a website cost?
• How can I get a branded email address (i.e., info@..., shop@...., support@...)?
• Can you make my website ADA compliant?
• Do I have to switch my hosting plan to a Blue Surge for you to build my website?
• Do I have to pay for a WordPress theme separately?

Website Maintenance 4

• In the event of technical issues or troubleshooting that needs to be performed?
• How long do I get free website support?
• How does Blue Surge protect my website?
• What's included with my website support?

Email Marketing 1

• Why do we set up double opt-in lists for clients?

PPC Services 0

Social Media Marketing 2

• How do I manage roles for my Facebook Page?
• What are the different Page roles and what can they do?

Photo & Video Production 0

Branding, Logos & Graphic Design 2

• How much does a logo cost?
• How much does a full branding package cost?

Consulting 14

• How do I know which consultation plan is best for my business?
• What is included in email support?
• Will this make me get rich quickly?
• How is my account representative chosen?
• How do I sign up for a plan?

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Website Hosting 1

• What's included in Blue Surge's website hosting plan?

Onboarding for New Clients 2

• How do I provide content for my project?
• How do I give you access to my Facebook page?

Getting Started With Google Drive 5

• How to use Google Drive
• Manage files in your Google Drive storage
• How to use the Shared With Me folder in Google Drive
• What is Google Drive?
• Onboarding: Getting Started

The Client Experience 2

• What are the company's 3 principles?
• How often are status reports sent?

Communication 10

• Do I need to schedule a call every time?
• Can I send texts to the team about my project?
• How can I reach the team?
• Is Blue Surge open on weekends and holidays?
• What are your business hours for clients?

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Managing Your New Shopify Store 10

• How to access your new store
• Managing your store
• Managing orders
• Adding payment gateways
• Managing shipping

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Using Klaviyo 1

• How to upgrade to a paid plan on Klaviyo

Getting Started 4

• How do I schedule my monthly calls?
• What is my job as a consultation client?
• What is Blue Surge's responsibility?
• How do I whitelist your emails?