Blue Surge Marketing Agency
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What does Blue Surge Marketing Agency do?
How can I set up a marketing consultation?
Can you give me feedback and audit my website?
How does Blue Surge approach client confidentiality?
What if I want to cancel my project?
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Costs, Contracts & Commitments
What are your rates?
What payment methods do you accept?
Is there a fee for requests outside the scope of work or budget?
What are the collections costs?
How are invoices sent?
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Performance: Measurement, Results and ROI
How much does a website cost?
How can I get a branded email address (i.e., info@..., shop@...., support@...)?
Can you make my website ADA compliant?
Do I have to switch my hosting plan to a Blue Surge for you to build my website?
Do I have to pay for a WordPress theme separately?
In the event of technical issues or troubleshooting that needs to be performed?
How long do I get free website support?
How does Blue Surge protect my website?
What's included with my website support?
Why do we set up double opt-in lists for clients?
Social Media Marketing
How do I manage roles for my Facebook Page?
What are the different Page roles and what can they do?
Photo & Video Production
Branding, Logos & Graphic Design
How much does a logo cost?
How much does a full branding package cost?
How do I know which consultation plan is best for my business?
What is included in email support?
Will this make me get rich quickly?
How is my account representative chosen?
How do I sign up for a plan?
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What's included in Blue Surge's website hosting plan?
Onboarding for New Clients
How do I provide content for my project?
How do I give you access to my Facebook page?
Getting Started With Google Drive
How to use Google Drive
Manage files in your Google Drive storage
How to use the Shared With Me folder in Google Drive
What is Google Drive?
Onboarding: Getting Started
The Client Experience
What are the company's 3 principles?
How often are status reports sent?
Do I need to schedule a call every time?
Can I send texts to the team about my project?
How can I reach the team?
Is Blue Surge open on weekends and holidays?
What are your business hours for clients?
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Managing Your New Shopify Store
How to access your new store
Managing your store
Adding payment gateways
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How to upgrade to a paid plan on Klaviyo
Monthly Consultation Clients
How do I schedule my monthly calls?
What is my job as a consultation client?
What is Blue Surge's responsibility?
How do I whitelist your emails?